Effective Date: 1/1/2025

1. Introduction

Welcome to AC and Plumbing Pro (“Company,” “we,” “our,” “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.acandplumbingpro.com

By using our website, you consent to the practices outlined in this policy.

2. Information We Collect

We collect different types of information to provide and improve our services:

A. Personal Information

• Name
• Email address
• Phone number
• Physical address
• Payment information (if applicable)

B. Non-Personal Information

• IP address
• Browser type and version
• Device type and operating system
• Website usage analytics (pages visited, time spent, actions taken)

C. Cookies & Tracking Technologies

We use cookies and other tracking tools to enhance user experience and analyze traffic patterns. You can control cookie preferences in your browser settings.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our HVAC and plumbing services
• To respond to customer inquiries and service requests
• To process payments and transactions
• To send service updates, promotions, and newsletters
• To improve website functionality and security
• To comply with legal and regulatory obligations

4. Sharing of Information

We do not sell or rent personal information to third parties. However, we may share data in these cases:

• Service Providers: Third-party vendors that help us operate our website and services.
• Legal Requirements: When necessary to comply with laws, regulations, or lawful requests.
• Business Transactions: In case of a merger, sale, or acquisition, your information may be transferred.

5. Data Security

We implement strict security measures to protect your data, including encryption, secure servers, and restricted access. However, no method of transmission over the Internet is 100% secure, so we encourage customers to safeguard their personal information.

6. Your Privacy Choices

You have the following rights regarding your data:

• Access & Updates: You can request access to or corrections for your personal information.
• Opt-Out: You can opt out of marketing communications by following unsubscribe instructions in emails.
• Cookie Preferences: You can control cookie usage through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about this policy, please contact us at:
AC and Plumbing Pro
info@acandplumbingpro.com